Rite Aid

I started coming to this Rite Aid a few months back and every time I come here, they are very rude, very unprofessional and very slow.

First Incident: I had a prescription that was filled and received the text message and phone call stating it was ready. When I got there, they told me that it wasn't ready. I showed them the text and played the message, and they told me it would take 2 hours to fill...? Second Incident: My Dr. called in a prescription at 9:00 am. I called at 11:45 am and the person who answered the phone was rude and told me that it would be ready after 2:00 pm. I said I apologize but I need this prescription filled as soon as possible and she was like it will be filled after 2:00 pm. I then asked to be transferred to the pharmacist so I can speak to them, and she said sure, she put me on hold and didn't transfer me. I have 3 other incidents, but I only can type a certain number of words here. The pharmacy department here is incompetent, unprofessional and very rude! This is people's medications - lives that nobody should be playing around with