FILE A COMPLAINT
8825 5th Ave., Brooklyn, NY, 11209-5901, US
Fri 9:00 am - 6:00 pm Working Hours
Sun:11:00 am - 6:00 pm
Mon:9:00 am - 9:00 pm
Tue:9:00 am - 9:00 pm
Wed:9:00 am - 9:00 pm
Thu:9:00 am - 9:00 pm
Fri:9:00 am - 6:00 pm
Sat:9:00 am - 6:00 pm

Reviews and Complaints

Chrysler verified

ridiculously poor customer service & incompetence

I took my car to the above facility on.7.17.19 for a scheduled diagnostic and 28 points check.

In the meantime, numerous calls to the facility's service advisor #639 melody for updates went unanswered and unreturned. I also called to speak with the manager but was unsuccessful.

On 7.23.19 (7 days later) I uplifted my car since only a fraction of my request was handled. I will take it to another facility for my service.

I have never experienced any thing like this and am beginning to regret buying a dodge.

ridiculously poor customer service & incompetence
ridiculously poor customer service & incompetence
ridiculously poor customer service & incompetence