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CB Medical Negligence and Deficiency Urban Health Plan 1065 Southern Blvd, Bronx, NY, 10459, US
Urban Health Plan company logo
Urban Health Plan
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Urban Health Plan company logo

Urban Health Plan

1065 Southern Blvd, Bronx, NY, 10459, US
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1 complaint
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Website
urbanhealthplan.org
Phone number
+1 (718) 589-2440
Category
Medical Negligence and Deficiency
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed

Urban Health Plan reviews and complaints 1

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C
12:09 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Urban Health Plan - Customer service

I was told I need more hours of home care by Oresta Borodevic PA. Then I was told to contact Metro Plus Ultra Care the next day after 12 pm I contacted Metro Plus and they said no communication was received from Urban Health regarding this. I called UHP. They said a case manager will call with in 48 hours. No case manager even called. This all happened in June.

Desired outcome: I would like to know why I now receive the same hours as before. Why I was ignored when I attempted to investigate. Why according to Metro Plus they never contacted Metro Plus about the situation like I was told they would.

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