Menu
CB Fast Food Chains KFC 276 Grant Ave, Auburn, NY, 13021, US
KFC company logo
KFC
reviews & complaints
KFC company logo

KFC

276 Grant Ave, Auburn, NY, 13021, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
10:30 am - 9:30 pm
Tue
10:30 am - 9:30 pm
Wed
10:30 am - 9:30 pm
Thu
10:30 am - 9:30 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 9:30 pm
ComplaintsBoard
M
11:18 pm EST

KFC - 3 piece chicken meal

First, there were two people taking my order. The first one would talk and then there would be a different voice speaking into the speaker. I placed my order for a three-piece chicken meal, with mashed potatoes and coleslaw. When I drove up to the window the employees were not wearing gloves, their masks were all down on their chins to accept the kid at the window. He however did not have gloves on. I asked three times for the receipt. The other person shouted at me that she gave it to me. Ok, I get home with my meal I open the box to my surprise there were two thighs no bigger than the palm of my hand (I have small hands) and 1 leg the three-piece is a breast a leg, and a thigh. The biscuit was hard like yesterday's. The coleslaw was a day or so old. While waiting at the window I noticed there was an overfull warming bin full of fried chicken just sitting there with the door opened. They were not busy and didn't appear to have been busy all day as I live nearby and after passing it several times noticed no cars parked or inline. So why so much chicken was prepared ahead of time I would like to know. This KFC used to be a very busy place and the chicken was always hot and fresh-made, Not the case anymore. Every time I drive by there the manager and some employees are outside smoking and having fun. This KFC has been like this since they remodeled a couple of years ago. I don't know who the manager is or who owns this franchise, but something needs to be done about this one before someone gets seriously sick. One last note to add the oil stinks I could smell it through the service window. Good luck I sincerely hope something is done to save this KFC. It is the only one in Auburn as we are a very small town. Mary H.

Desired outcome: To make this KFC a good place to get food again. I will not be going there again Until this place is cleaned up and has a new franchise owner that will take care of this one like it should. I will not suggest others go there either.

Read full review of KFC
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.