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CB Retail Stores Best Buy 1 Crossgates Mall Rd, Albany, NY, 12203, US
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Best Buy
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Best Buy

1 Crossgates Mall Rd, Albany, NY, 12203, US
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Best Buy - technical support

Brought computer for normal assistance, clean up. Had to make a second visit because lost all my files and my access to outlook and Microsoft office. Called on phone for assistance, limited assistance. Told to go back a third time to store. The phone continually rings and rings. Appointment availability is extremely limited. I think I will contact NYS Attorney General for assistance because we brought product at Best Buy and have contract. More problems because cannot get into my documents, etc. Thank you.

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