PetSmart reviews and complaints 2
View all 638 complaintsPetSmart - Total neglect of aquatic tanks and fish
The tanks were all gross with algae, dead fish on the bottom, stuck to the filter, crickets jumping around, tank decor flipped over and just tossed in tanks.
The betta fish in the containers, all the containers, were disgusting. Found 4-5 that were on their way out. 2-3 with rotten fins. Horrible to see.
Along with the tanks that were gross, were multiple employees sitting around on their phone, acting like there wasn’t anything to do.
Considering hiring on, cleaning these poor tanks up, and quitting. This was horrible to see; my 4 friends who went in with me agree.
Desired outcome: This place needs to get their s*** together. This is NOT acceptable for a pet store. Clean the tanks!! Fix the decor! These fish need plants and things to hide in. Makes it hard when everything is flipped over
PetSmart - Baby chameleon
As I came in this facility a few days ago (today's date 8/23/19) one of the employees (green died hair) was handling a baby chameleon. She had the Chameleon out of its cage and was peeling the dead skin off the baby. As the baby chamelon was squeeling she continued to do so. You are not even supposed to touch a Chameleon when they shed, you are supoposed to let nature take course. If this does not get addressed I will be contacting someone and making this public.
Latest PetSmart Reviews
Thanks Allot Petsmart A range of different things needed for all pets Great customer service Dog whistle review Awesome store and online buyingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!