Planet Fitness reviews and complaints 1
View all 954 complaintsPlanet Fitness - gross negligence resulting in loss of personal property
At 12:30 am on 1/21/16, Christian Evans entered the Planet Fitness gym at 4801 Alameda Blvd NE, Albuquerque, NM 87113, depositing his wallet and keys into his locker in the male locker room; he secured the lock and began his normal workout. At approximately 1:30 am, two unidentified females who were not registered with the gym, entered PF and requested to use the bathroom. The clerk on duty gave the suspects unauthorized and non-monitored permission to enter the restricted areas of the gym. The suspects entered the male locker room, as witnessed by Christian Evans (who can provide detailed descriptions). The suspects cut the lock off his locker (premeditation), took his wallet, car keys and house keys, exited the gym, and stole his vehicle. At 2:40 am, Christian Evans discovered his locker had been broken into and all valuables removed; Christian went to the parking lot to discover his vehicle, a 2008 black Saab 9.3, had been stolen. At 2:43 am, Christian Evans notified Elizabeth Vallejos, parent, who advised him to call APD to file a police report.
The non-cooperation of PF staff during the ensuing hours after this incident leave me to conclude that PF is aware of their negligence and are making a concentrated effort to cover it up. Furthermore, details about the clerk lead me to question what she knew or her involvement in this incident. Does the video footage suggest the clerk was familiar with the suspects (she told APD she did not know them)? What does that footage contain that is motivating PF from providing it to APD? What if PF destroys the video before APD ever has a chance to review it? PF is clearly manipulating the direction of that video to avoid it being assessed by APD.
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