Boston Market

We have patronized this business for decades and the service has definitely declined. We've visited a few times every month and have yet to purchase the Prime Rib entree. EVERYTIME we've requested this item it's either a long wait, not available or sold out. This appears to be a management issue with poor forecasting. The other restaurants in the area never run out of food as they're in the FOOD business. This is very disappointing! BOSTON MARKET NEEDS TO DO BETTER IN SERVICING THEIR CUSTOMERS.