Joe's Crab Shack

I ordered from Joe's Crab Shack all the time I ordered on the 11th of May 2021 and the quality wasn't fresh watery no salt and when I spoke to the manager she's saying it was good and my husband and I is saying no it was not good. I want my money back and very disappointed that the manager is not trying to accept the mistake not trying to fix it nothing. She's wrong and need to fix it. I didn't receive some items she said I did so I'm wrong. She seems like a racist and non caring to any customers needs