Menu
CB Auto Parts and Repair Stores Mavis Discount Tire 680 Morris Tpke, Short Hills, NJ, 07078, US
Mavis Discount Tire company logo
Mavis Discount Tire
reviews & complaints
Mavis Discount Tire company logo

Mavis Discount Tire

680 Morris Tpke, Short Hills, NJ, 07078, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 8:30 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
S
5:36 pm EDT

Mavis Discount Tire - Auto service

Do not trust what they say about what your car needs! I went there for a tire. I got, what I verified was a good deal. After telling them that because of that deal I would come back for the other tire, they felt that I trusted them and they could tell me whatever they wanted. They told me that my suspension, struts, and shocks were shot and gave me an estimate for $1700, which of course I didn't have at the time. They asked that I write my review right then, so he got 5 stars because of the good tire deal. However, when I went to the dealer, and a separate mechanic the next day, I was told there was nothing whatsoever wrong with my car. A $1700 lie! Do Not Trust!

Read full review of Mavis Discount Tire
Hide full review
ComplaintsBoard
R
9:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Mavis Discount Tire - They don't have tires in stock

The worst customer service in history. My daughter had a flat tire. I called the store to inquire about the tire replacement. Got an estimate completed while my daughter waited in their shop. Received the estimate, got the pricing break down and was assured that they have her specific tire in stock. Paid in full over the phone right away. My daughter waited for 1 hr after they took the damaged tires off only to receive a phone call after she waited for 1 hr that they don't have tires in stock. Requested money back but was told that they can't refund it until the next morning and that they will order the tires and put it on tomorrow. Would you trust them after first incorrect information that it will be done? Would you have an assurance that it will be really done the next day after the customer trust was already broken by the first empty promise? Quick enough to charge you but to slow to refund the money. Called the bank right away to dispute the charge. Took the car back unresolved. Waisted Friday evening for nothing.
Don't waste your time taking your car to this place. Pay it to the shop who knows their inventory and values their customers.

Read full review of Mavis Discount Tire and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sarah52
, US
Jun 21, 2022 5:35 pm EDT

Do not trust what they say about what your car needs! I went there for a tire. I got, what I verified was a good deal. After telling them that because of that deal I would come back for the other tire, they felt that I trusted them and they could tell me whatever they wanted. They told me that my suspension, struts, and shocks were shot and gave me an estimate for $1700, which of course I didn't have at the time. They asked that I write my review right then, so he got 5 stars because of the good tire deal. However, when I went to the dealer, and a separate mechanic the next day, I was told there was nothing whatsoever wrong with my car. A $1700 lie! Do Not Trust!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.