Supercuts

On 6/12 I arrived for my color and cut with Kris (store manager) I said I wanted my hair natural and lightened up. Normally ill get a partial foil. She foiled my whole head mind u I have an undercut and side completely shaved. My hair turned out the complete opposite from what I asked it was bright yellow with my roots completely unnatural looking. I told her it was way too bright she put toner on my hair twice. I was in the salon for over 4 hrs. I might also add Kris is not my regular stylist. Tuesday Gina my regular stylist was in and I asked her to fix it. Because of this mishap Gina had to turn down clients. She did the best she could she also stated I'd have to come back 3-4 weeks for more toner. As of right now my roots are still showing its definitely better than when Kris did it but I still feel its not natural looking. Kris charged me $235 plus an extra $40 tip to Gina. When I talked to Kiki the boss she was not going to give me a refund I ended up getting back $170.