Hair Cuttery

3/7/20 I had an hair appt with Jen, @ 1pm by the time she called me back it was close to 1:30pm, and I understood because it was a Saturday and I knew she was busy, this is not my first visit to The Hair Cuttery, I followed a hair dresser name Cindy from the local JC Penny in Vineland, I have been a loyal customer of Cindy and the Hair Cuttery for over 5 years, unfortunately Cindy was not working and this brings me back to Jen, I was called back and she asked me what I needed done to my hair, I always bring in a picture so that the color is shown and in my case it was red hair with blonde high lights, with the request to have my hight lights a bit lighter to add contrast, she sat in the rinse chair and said, No! I dont think this is going to work, I was taken back at first and then I asked Why? She had no answer except that she said, indirectly, Aren't you Cindy client? I said, yes So? She got up and said, I can put a dark brown to cover your gray, but that's all I can do, at that moment I was shocked and in awe do to she became loud and now every focus was on me now and I felt really embarrassed. So I said, quickly ok then put the brown in and I can try to fix it later, then she became exasperated and said, I dont think that will work either, so I said quickly to my friend who came with me to my hair appt, What am I going to do and a man who was waiting in the chair next to the seat Jen was sitting at replied, get the clippers! Instead of her ignoring the mans sly comment she began to laugh, at that point I didnt know what to do, she walked away to the back of the salon only to return with her manager Angie and her manager said boldly, your hair is a mess and the only thing you can do is have your hair stripped and we can start new, I said, Okay at this point it was Angie, Jen and including the rude man, staring at me until i said, okay let's strip it, Angie looked at Jen and said, do you have time and Jen replied, No I dont, I didnt say a word, I retrieved my belongings and Jen was behind me, as i got to the front desk she said, you will need a appointment, and i thought you took me half hour later then my appointment and i understood, and now she refuses to do my hair and belityle me in the process along with her co worker manager. I was completely embarrassed and denied service, and treated rude with contempt for no reason, I managed to compose myself and reschedule my appointment but, I will not put myself to be ridiculed again, I dont know if writing this at 1:06am in the morning is going to change anything but I felt it was the best thing to do then engaging in any argument with persons that not only are not proffesional but have no feelings of remorse of what they did to me.