Planet Fitness reviews and complaints 1
View all 954 complaintsPlanet Fitness - Customer service
On 2/23 about 2 pm I enter the Rocky Mount NC gym, when i enter the gyn my attention was to join, there was 2 guys behind the desk. Each one was waiting on a customer, about 5 minutes later a white lady walked in. I was waiting for one of the guys to finish with the men they were working with. When the 1st customer service agent finish working with the gently he was working with. He turns around to the white lady and start helping her. I make the statement I been standing here and was her before she came in. He look at me and SAID I'LL BE WITH NEXT..
I walk out of the gyn, mad as hell to keep from curing him out. When I walked in he look right at me standing there. He saw the white lady come in after me. So you know about how I fell and will let this be known all over Rocky Mount how I was treated...
It NO reason to treat anyone like that….
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