Logan's Roadhouse reviews and complaints 1
View all 146 complaintsLogan's Roadhouse - Bad service
My son and his girlfriend took my husband and me out to eat Saturday March 6, 2021. So we decided to go to Logans at 1011 Sunburst Drive, Goldsboro, NC 7534. We got there at 6:45 pm. We were told it would be a 30 to 45 minute wait. So we said ok and we were told they would put our name on a list and would call us when a table was available. We told them we had 4 people. So my husband and I sat down in the area that was enclosed just before you get into the restaurant. Well we sat there for a little over 30 minutes and the people working in the restaurant seating the people saw us sitting there and said nothing. Well a group of 4 people came up and were going in so I asked if they were called because they had been waiting and I was told no they had not been waiting, but they went right in and were seated. Then a group of 6 people came in and the employees at the door were laughing and talking with them and the guy was told oh no you do not have to wait I have a table for you. Then a group of 3 drove up and went right in and were seated. So my husband went on in the restaurant and asked why everyone was coming up and going in and we had been waiting over 30 minutes. He was told it was not our turn. So he came back to where I was sitting and a woman came out and said we could not sit there and for us to get up and get out. So I told her I just had surgery on both my feet and walking was difficult for me and that my husband had problems walking too. She told me she did not want to hear about my medical problems and we just need to get out of the restaurant. She said the governor made a law that said if you were not eating in the restaurant that you cannot sit in there. So we were getting up and she told us to hurry up. I said please wait it takes it a little while we are trying. We stood up to go out and she said what is the last 4 of your phone number. She said yall need to find somewhere else to eat. I said we have already waited over 30 minutes. She said she was the manager and she was the boss of this place. So we went to our truck to sit down. I called into the restaurant to talk to the manager and it was the woman that made us go out. I told her if I offended I was sorry but we did not want to go anywhere to eat. She told me she did not need nor want my money and she just laughed and she said again she was the manager and she was the boss of this place. I have never been so hurt. We have eaten at this Logans several times and never had a problem. We are both over 65 and we do move a little slow but we would like to be treated with respect. I would like an apology and free dinner for 4.
Althea Whitley
5310 Alt 264 East
Wilson, NC 27893
email: [protected]@yahoo.com
Desired outcome: I would like an apology and dinner for 4 at Logans.
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I was sympathetic with you until you got greedy and demanded a free meal for four . Seriously they need to ban you from the restaurant . This is a business. This is not a charity or some soup kitchen. If you want free food because you cannot afford to eat then try visiting a soup kitchen . There is no way that you are entitled to four free meals. You are nothing but a beggar. A freeloader. You are not entitled to four free meals .Ever though that the people who were seated had reservations? You are entitled. They should have taken your name off the list and refused service. Should have called the police if you did not leave. Maybe if your no good son had a job he could afford to feed you so you would not need to beg for free food. You have entitled issues and are not entitled to four free meals. Cook at home if you cannot afford to eat out. You disgust me. The rules apply to everyone. Even seniors with healthy issues . Seems like you want the rules bent for you because of your age . You are no more important or better than anyone else.
I have to agree with you. She is being greedy by asking for 4 free meals. She isn't even entitled to one free meal.