Ruby Tuesday

My name is Lee Roy I went to Ruby Tuesday, August 6, 2019 . When I got back to work my order was all messed up one of my burger was real burn up. My other burger was pink inside. I called back to the store to tell the manager that both of my burgers was messed up and they did not give me my fries. She said they will send me a $20 Ruby Tuesday gift card out I want to know if she contact y'all .