KFC reviews and complaints 1
View all 3450 complaintsKFC - service
This is the 3rd time going to the one in Shields. 1 st time we orders food before closing. They didn't tell us it was going to be 35 minuets to get our food. The girl handed my drink and it was half full, I asked her to fill it and she spilled it all over my glass and handed it to me. Uncalled for. Oh when we ordered We had to repeat our order 3 times. They asked us to pull ahead then they shut the lights off. We had to drive around and all was off outside. I had to honk my horn to get service. If they would have told us we would have gone someplace else.
2nd time - we went they talk so fast over the intercom you can not understand them again had to ask them to repear self I ordered 2 buckets of chieken they said it would be 30 min. this was at 11am we needed it for a family renunion.
3rd time was yesterday we went at 5pm to get a bucket of chicken - Again talked so fast we could not understand her. Told us it would be 25 min before we could get a bucket of chicken... This is KFC I don't know if they have new management or what but something needs to be done they were never like this before we live in Shields and we went at least once a week. We are not the only people complaing. I have waisted so much time there - Maybe they need to get older more professional workers not ones in such a hurry to blow you off and make you waite. I'm not happy with KCF Shields Michigan - This does not look for for KFC in general - No chicken really
Debra Belshaw RN
I don't want free coupons I would like someone to look into the issue- I'm sure its not just me experiencing this in Shields Michigan.
Thanks
Debra Belshaw
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