Menu
CB Furniture Stores Guardsman 4999 36th St SE, Grand Rapids, MI, 49512, US
Guardsman company logo
Guardsman
reviews & complaints
Guardsman company logo

Guardsman

4999 36th St SE, Grand Rapids, MI, 49512, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:30 am - 6:00 pm
Tue
8:30 am - 6:00 pm
Wed
8:30 am - 6:00 pm
Thu
8:30 am - 6:00 pm
Fri
8:30 am - 6:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
T
12:46 pm EST

Guardsman - Replacement parts

May, 2020 - broken recliner switch. Called for Service, they ordered the part, I've been waiting since May 2020 for a replacement switch. I paid $570 for this Service and no one can get me a date for my replacement part. I's been 6 months and nothing yet.

They tell me it's not a 'parts warranty' but a 'protection plan'. They have no parts on inventory. No-one told me this when I bought the 'Plan'. It was misrepresented by the Sales person.

I'm asking for a refund but I get no answer or any help.

Read full review of Guardsman
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.