KFC

I went to KFC last night, we placed a big order for our family dinner through the drive thru they had us park so they could prepare our meal after a 20 minute wait we had are food. Unfortunately after getting home we were very dissatisfied with what we had be given. The breast from our meal was not cooked thoroughly, the meat had a pink/red bloody center. We immediately called to report what we had received as uncooked chicken can cause serious illness not to mention i have a condition to switch i take medication which shuts down my immune system meaning had i eating that chicken and got a food bourne illness i very well could have been hospitalized and died. When returning with the raw chicken we were told since our meal was large we could only be compensated for half the meal to switch we'd have to wait 3 days to see if it was even placed back to our card. While we wait for the manager on duty to figure out what he could do for this "inconvenience" we watched as the door to which the chicken is kept was left wide open (this lasted maybe 10 minutes as I wait for my boyfriend to return with my debit card to be refunded). I do appreciate the compensation however, i do believe Something more should have been offered and only half of our meal large or not the whole thing should have been replace do to the fact the meat we received could have killed me as well as made my small children very ill had they had consumed it! This is not the first bad experience we've had at this restaurant location, a few weeks prior we ordered 2 fill up boxes the thigh and leg as well as the breast box, the breast box had no breast just wing and the thigh and leg box was very over cooked, extremely hard, rubbery chicken. I have attached below a photo of the raw chicken we received as well as the door to the chicken warmer wide open! I truly enjoy KFC, however with this kind of service i believe we may need to take our business elsewhere. I'm reaching out so this issue can be thoroughly address because it's not acceptable and the elder, children and people sick as myself could really be effected by such carelessness.

Sincerely,
Felena Hernandez

P.s
I'd appreciate a response from someone regarding this!