Best Buy reviews and complaints 1
View all 1153 complaintsBest Buy - Customer service
I am writing in regards to their Gaithersburg, MD store on Shady Grove Road. Their store employee acting as the "bouncer" to get into the store was rude to everyone. Asked us the reason for our visit and if she didn't like what we were there fore, she "directed us to the exit" to leave without the chance to shop or browse. She was unbelievably rude. I can't believe the store allowed their customers to be treated in that manner. And we were there to make an $1000+ purchase.
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