Hair Cuttery

I have been a customer with hair cuttery for many many many years. I started having anxiety problems after Covid started and it has gotten to the point that if I wake up and I can't get myself out of bed I will have to cancel any appointments I have at the last moments. So if you check my file you will see I have cancelled appointments at hair cuttery. I do feel bad but when I see Tiffany I always give her above and beyond tip, plus I've referred 3 people (my family members) to Tiffany (my daughters) and I will make sure they no longer go to that Hair cuttery and/or use Tiffany.
With all that being said yesterday I called Thursday 1/6/2022 to see if I could move my appointment up because I was feeling (not sure how or why) loopy and I was afraid I was going to need extra time for my appointment (today 1/7) I some to Debbie who immediately told me there are no appointments at all for Tiffany. I went onto her calendar (how I always book my appointments) her entire morning and afternoon were open. I was furious a. Debbie lied b. Debbie did it Check the schedule at all. I drove there and went into the store where I was unprofessionally spoken to by manager Jessica. She didn't know why the schedule online was not the same as the paper book. Now excuse me but haven't you had that
System (computer) in place for quite a while? Did you train your employees? Was Debbie trained separately? Why was I lied to? I got home and her schedule was changed again so I kindly moved myself to 12:30. I felt like I was in high school again. I was treated unprofessionally! I scheduled with another salon college square Monday @12 and if I get word that Jessica called college square hair cuttery and she bad mouthed me I will go to the bbb and file a complaint. Anyone who ask about hair cuttery I will say what I I need to say!