KFC reviews and complaints 1
View all 3449 complaintsKFC - poor customer service
I arrived at the Sinclair Lane KFC drive thru in Baltimore on Tuesday Aug. 13 2019 at 9 pm. I placed my order for a 8 piece family meal and was told there was not enouch chicken left for a family meal. I asked well how many pieces of chicken do you have. She told me...i can give you a 2 piece...unacceptable. She was far from professional. I am utterly disgused with the service and lack of care. When i go early in the day, I'm always waiting more than 15 min for my order anyway. Im told to drive in a parking spot and wait for someone to bring me my food. Even if i had to wait, that would not have been a problem...the fact that the strore didnt close for another hour and i wasnt even given an option to wait for fresh chicken is disgusting. Her tone was as if she was ready to go home for the night. I went across the parking lot to Popeye's where they closed at the same time as KFC and got exactly what i wanted with great customer service. Sorry KFC you have lost a customer.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!