Hair Cuttery reviews and complaints 1
View all 185 complaintsHair Cuttery - Ponytail extension
I went to Wilkens Ave location wanted a ponytail extension paid $ 75.00 plus tip totaling 85.00 once I got home to wrap my hair up for the night the ponytail fell off the stylist. And my stylist was the Manager Ty I also asked for my $10.00 tip back then she claims she can’t refund it back. She originally quoted me $90 over the phone but I had already put a relaxer in my hair so my hair didn’t really need flat ironing I felt like she still did it just to talk to charge me I felt like I was already overcharged.
Desired outcome: Only giving back 25.00 and not once did she try to say sorry or apologize for the inconvenience all she said was I’ve done other ponytails and she never offered to give a different style or something to compensate me for in convening me
 
            
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