Marshalls

My Daughter Yanis Rivera works in Marshalls in Methuen Mass. Yesterday on 4/3/21, she had an issue with Jessenia, one of the managers at the store. Previous to this incident, there was an incident where Jessenia, was very rude to her, but as my daughter explained, It got resolved. Yesterday Jessenia decided to continue bringing up the issue and made a scene in front of customers, in which I consider unprofessional customer service. As per my daughter, Jessenia continuously kept putting her hands on her, when she was requesting not to be touched! Jessenia, did not listen and just kept poking her shoulder, and putting her hands on her. This is completely unacceptable, unprofessional, and I am pretty sure she was breaking company policy! Also, due to COVID-19, this is something she should not be doing. My daughter has also mentioned to me, that she was told, Jessenia making negative comments about her. Now, my question is what kind of manager runs a store with this kind of behavior! As a mom, I am very upset and concerned about my daughter in a place like this. I shop your store all the time, and I am very disappointed! I want action taken as soon as possible! Something needs to be done about this. I want this taken care of the right way, per company policy! This is considered employee assault! Every employee in the store witnessed, and other managers. My daughter report it too few of the managers there, and also my daughter had cried very much about this. This will not be accepted or tolerated! She needs to be more professional!