La Quinta Inns & Suites reviews & complaints 2
View all 693 complaintsLa Quinta Inns & Suites - Over charged.
Reference: Stay at La Quinta, 131 River Road, Andover - from 7th to 16th July.
Please note that we stayed at the hotel from 7th till 16th July, our room number was 270.
I was billed $1,360.49 (including $10 for charitable cause). This bill was fine, and it was all settled on the last day when we left.
However, on top of settling the bill amount - more money has been taken out from by account today! Basically, the conversion rate of GBP (British pound) to USD (US dollars) is £1 = $1.29 (currently). As per the table below, the conversion rate on 16th July was £1 = $1.30.
So, I should have paid £1,046.53 ($1,360.49 / 1.30).
However, the hotel has charged me £1,307.15 (in two installations - £1,039.23 & £267.92).
Now, when we convert £1,307.15 to USD, it comes to $1,699.29. So instead of charging me the bill amount of $1,360.49 - I have been charged $1,699.29. So I have been overcharged by $388.80 (equivalent to £260.61).
I would kindly request you to please look into this matter with URGENCY.
I look forward to hearing from you soon.
Desired outcome: Please refund.
La Quinta Inns & Suites - Everything
My family stayed at this hotel for 1 night and it was absolutely horrible. My kids were so scared too even sleep because all of the fighting and yelling that was happening inside and on our floor. When we tried leaving one time to go buy a couple of snacks the people across from us had their music blaring and yelling in between our doors up until 3am and could have been longer, but that's when me and the kids finally fell asleep. I had to ask them to move just so we could exit. They out side there was a fist fight. They were calling everyone racist. The poor front desk lady didn't know what to do cause there was so much drama. I would like a refund. Our family had 5 rooms and everyone had separate issues including no towels only one pillow, dirty boxers in a bathroom. Dirty face towel in another. Ones bed was not made. The staff was good, but it was just a scary night when we had so many children. The confirmation number for our rooms is [protected]. I know 2 rooms have already been refunded. My room was not and it was room 426 I believe Jason parrow and Julie Fisher. If you need anything else please email me and let know.
Desired outcome: Refund
Latest La Quinta Inns & Suites Reviews
Billing - Cedar City, Utah location Unpaid wages The service wouldn't take our visa card La Quinta Inn Philadelphia Airport Essington PA. 53 Industrial Way My roomElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!