Church's Chicken reviews and complaints 1
View all 467 complaintsChurch's Chicken - customer service/my order incorrect
I placed an order at approximately around 9:15 for 2 wings combo wth bombers and drink. I paid and thn was asked to pull around for my order. I waited until around 9:30 whn someone came to bring my order but it was mixed. She then informed me that they didn't have any wings so I asked are u gnna cook some she said tht was all they had and wouldn't refund my money. She claimed she wasn't authorized and the manager was gone. Wo I asked was he coming bck she said yea if u wanna wait. I waited some more and then overheard her telling another customer tht she would have to come back tm for a refund. Thts unexceptable! I then asked her so u had me waiting for almost a hour for nothing bc he's not coming back? She replied no he's not coming back i would have to come back in the morning. I called another store and spoke wth an awesome manager named Donna who called the district manager who said tht i would have to go to the Mansfield Rd store for a refund wow!
Latest Church's Chicken Reviews
In app purchase Chicken legs New hot and spicy Chicken and Management. Fried chickenGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!