Arby's reviews and complaints 1
View all 408 complaintsArby's - Service during drive through
This happened on 7/16/2021, 12:09pm, order ID AAB2P8GAGBE, employee: Mary. I ordered, what I think is your best product, Chicken Pecan Salad sandwich. I ordered the meal and asked for ketchup, which was reflected on my receipt, however, when the bag was passed out to me, it had no ketchup and no napkins. The sandwich was not cut in two, but they did provide a knife. When you're eating in your car, it's almost impossible to cut this sandwich, so I think pre-cutting this sandwich, would be a must. Also, a fork would be nice to have. It's a big sandwich and a good deal spills out. When I found no ketchup or napkins, I had to get back in line at the drive through. I explained that I had ordered ketchup and didn't get any, and no napkins either. When I got to the window, they passed me ketchup and two straws! I told him I didn't need straws, but still needed napkins. Does anybody listen anymore?
Desired outcome: Just to make someone aware that listening is still an important skill!
Latest Arby's Reviews
Attendant Manager (?) abusive behavior directed at the team Food bacon sandwich Big cheesy bacon burger My mealGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!