Thorntons

7/11/19, I was shopping at Thornton's this morning when i heard a person yelling i looked over and the General Manager was yelling at an employee, calling an employee a baby and being very rude, then the manager told her they need to the back, after they went in the back the manager was yelling so loud you could still hear him in the store, it was very unprofessional. I am a manager at a production plant for medical devices and would never in my life talk to any of my employees the way this manager was handling his.
I think this manager needs more training on how to deal with employees/ situations, i never once seen this employee talk back, the employee was listening to every word and the manager goes as far to call his employee a baby because she got upset and started crying, which i do not blame her with the way this guy was yelling at her.
If this is the way managers of Thornton's handle their employees it makes me wonder how they would handle a costumer with a problem, this makes me not want to go back to a Thornton's hearing how he was yelling at her.
I did not catch names but i was able to see on his shirt it said General manager.