Menu
CB Travel and Vacations Baymont Inn & Suites 9400 Blairwood Access Way, Louisville, KY, 40222, US
Baymont Inn & Suites company logo
Baymont Inn & Suites
reviews & complaints
Baymont Inn & Suites company logo

Baymont Inn & Suites

9400 Blairwood Access Way, Louisville, KY, 40222, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
T
12:41 pm EDT

Baymont Inn & Suites - Baymont east louisville ky.

I've used this motel for National Street rod Nationals in August. Over the past five years or so the motel facility has been getting worse. Quality of the breakfast and cleanliness of facility has fallen into disarray. My recent stay at the 9400 Blairwood road Louisville Ky. was for four nights starting 08/04/2021 and leaving on 08/08/2021 was very eventful. The landscaping of this facility looks like it belongs in a slum area... Breakfast was a poor example with cold gravy and biscuits and no batter for the waffle machine. Yogurt was available and cold cereal, but not what I wanted. Coffee was weak and full of coffee grounds. Night attendant was supposed to start the breakfast by warming everything and making coffee, but instead locked lobby doors and slept all night. On 08/06/2021 a room was rented by some black family to have a birthday/pool party for one of the children. The more children showed up, the louder it got with older children playing their music VERY loud. The party went into night time hours and several of the street rodders started complaining to night attendant, but he said he couldn't do anything. Sometime during the night they started running down the hallways keeping people up from sleeping. I was told the dayshift manager was notified on 08/07/2021 of previous nights episode .

Desired outcome: return of half my money for stay

Read full review of Baymont Inn & Suites
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.