Sam's Club reviews and complaints 2
View all 967 complaintsSam's Club - No where to respond to my complaint given
latest e mail from gela received [protected] pm about incident #[protected] you are not telling me where to go to put in further info you have received a registered letter signed as delivered by cindi poplin on feb 7 2023 you the corporate office have all the details in that registered letter this is in regards to a sold closed account that i was not aware of until a collection agency bought this account to my attention all documents have been sent to cindi poplin the original purchase made 3 years ago was $64.00 i never received a statement because the address was incorrect the interest added up to $341.00 when account was sold it took over 2 years to have all statements and bill of notice of sale to porfolio they sent me all this it was their customer service rep who figured out the incorrect address they will noy let me pay the original charge of $64.00 they will only accept $341.00 the computer at the floence ky sams club some how put that charge to a closed out 0 balance account i never received the notice because i did not receive any statement sent to that account i have been working on this for 3 years who do i send all of this info to again
Desired outcome: some one needs to call or write to me you have all my correct info in your system using the computer system is not getting me any where nor will the 1 800 customer service line help me they say i am not a current member
Sam's Club - No help from customer service [protected]
Current e mail from rudolph [protected] pm e mail #[protected] before that jordie [protected] pm e mail #230516 before that abegail [protected] pm incident # [protected] I keep sending e mail complaints with send me more info I have tried talking to the customer service line and by some type of error on their point I am disconnected this has happened to me 4 times in one setting I have made a request to find cindi who sighned a registered letter sent by me and dated by her as received feb 7 2023 it has all the documents statements and what happened and why I am trying to receive an answer to my problem of a closed account that was charged off I did not receive any notice of this situation because the address was incorrect I have another open account with sams club this is not the account I am trying to get help with no one is helping me I have been working on this for three years there must be some one that can help so far all I have gotten was so very sorry and I will make sure some one will help me some one has still not helped me
Desired outcome: i would like some one any one to contact me and help me with this problem
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