Panera Bread

I ordered a dr pepper with no ice and they drive thru lady gave me no drink so I asked where my drink was and she handed me it with ice and I told her I ordered no ice and then when I got home and took a sip it was not even the drink I ordered, it was pepsi, merrilville panera always messes up my order every time I go and they have a horrible attitude about everything, they always get my order wrong and it is very frustrating