Menu
CB Hair and Beauty Salons SmartStyle 3221 W 86th St, Indianapolis, IN, 46268, US
SmartStyle company logo
SmartStyle
reviews & complaints
SmartStyle company logo

SmartStyle

3221 W 86th St, Indianapolis, IN, 46268, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
D
11:08 pm EST

SmartStyle - Hair appointment

I had an appointment at smartstyle in Walmart at 3221 W. 86th Street on 1/09/2021 at 3 pm. I get there on time and was asked to come back at 3:30 pm soLisa could finish a client. I leave and come back at 3:30 pm sit down and wait. Lisa then asks another stylist to wash, condition and put me under the dryer. I sit under dryer until the cycle ends. I then sit and wait while Lisa works in another client. She finishes clients hair close to give pm. Lisa then rinses conditioner out of my hair. I the sit in her chair and at this time she tells me she needs to use the restroom. She comes back it's 5 pm she does my hair and finishes at 5:30 pm. I feel she rushed through my service to work on another client who has come in while she was doing my hair. I asked for a discount due to the fact that I had to wait so long before I got my service. Lisa said no so I am writing you to tell of my bad experience. I don't like salons that stack appointments and steer clear of them. I would like to express my disappointment. Thank you.

Desired outcome: Refund

Read full review of SmartStyle
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.