ResCare / BrightSpring Health Services reviews and complaints 1
View all 66 complaintsResCare / BrightSpring Health Services - Let go with out a investigation
On 6/13/2022 at 9am I was at clients on cleaning up after a storm hit Fort Wayne Indiana. As I went to the back of the home to get some cleaning supplies I heard a woman’s voice to I returned in to the home and I greeted her and ask who she was. She never stated her name she had informed me that she was a ss at a different home and that she was there because a client In the home I worked at gave her permission to come over and use the bathrooms and sit in the living room with her clients do to the fact that they house had no power or water. I then ask her who did she speak with and I explained to her that she needed to call next time to make sure that my clients wasn’t having a behavioral problem before she just walked in. She then yelled at me, and that went on for 5-10 mins I then ask her to Pleae step out and take 10 mins to her self to gather her thoughts I had then informed her that the clients could stay in the home but that she needed to exit the home and come back in after she had calm down she told me she didn’t have to do anything and that she was leaving her clients in the home with me. I then stated to her you can’t stand here screaming at me while clients are here she then called the area supervisor Latonia Wilson and lied to her and told her I said that her and her clients could not stay in the home. She then exited the home to finish speaking with ms. Wilson and 30 minutes later I received a text from ms Wilson stated that I had to leave the home and that I will be pulled off the floor. Never got a call or anything. So I was informed that a investigation will be done. But I spoke to someone that works in the office and she informed me that there wasn’t one and that ms Wilson had put in for me to be terminated nobody ask me anything and nobody called me. I was treated poorly and not given a fair chance.
Desired outcome: I would like a fair in investigation done on my be half I was only with the company for 3 months. I I lost my job for something I didn’t do and I was treated very very bad .
The complaint has been investigated and resolved to the customer's satisfaction.
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