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CB Retail Stores Dollar General 107 S 4th St, Savanna, IL, 61074, US
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Dollar General
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Dollar General company logo

Dollar General

107 S 4th St, Savanna, IL, 61074, US
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7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
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7:00 am - 10:00 pm
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ComplaintsBoard
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1:36 pm EST

Dollar General - cleanliness and inventory piling up at the store

After years of noticing unkempt store, I've decided to make a complaint. For weeks the shelves were not stocked and empty as well as boxes and boxes of inventory blocking the aisles, I grew frustrated. I could not get to the items that I wanted to purchase because the aisles were being blocked. I noted this for several weeks and finally said something to the store clerk. Her response was they " had no room in the back", so they had to put the items in the "least used" aisles of the store. Well I had tried for weeks to purchase some dish towels but couldn't get to them. The store is also very dirty. On the day before, I was standing in line and wondering what this young man was doing, I watched the cashier hand over what looked like a lot of "cash" and he had no items being purchased. The young kid proceeded to walk behind the counter and the gal said to him" you can't be behind here or I will get fired" I was confused by the whole scene. As a corporate store, I understand that you do not pay your employees a good wage, I think if you want quality employees you should pay them a little more and invest in the training of your employees. It's a sad deal that you don't have enough pride in your organization to properly empower your employees and make them want to do their job. Perhaps some restructuring from the top down would be helpful. I bet if you made them feel worthy they would maybe do a better job.

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