Jewel-Osco reviews & complaints 1
View all 485 complaintsJewel-Osco - overall service.
Was in the store Sunday June 30. Checked out at self service and put my credit card in to pay. The system stopped responding and then was moved to another self service station. Asks if I would be double charged. No you won't it didn't process. Second self service station got a blue screen and I was not able to finish. I was then asked to bring all my groceries to a regular cashier. Checked out there. Left a message with customer service since I could see 2 transactions on my card. Still have not heard back from the store. Bad terrible customer service is an understatement. Very frustrating been shopping here for 20+ years.
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