The Container Store reviews and complaints 1
View all 16 complaintsThe Container Store - Poor Service
This morning I was at the 908 W. North Ave location. I witnessed a cashier humiliate a customer for returning a product while the cashier next to her laughed. The cashiers name is Tiffany if I recall correctly. The women told the cashier she needed a larger rack but couldn’t afford it wherefore she was bringing the smaller one back. The cashier got loud and rude stating they only take things back if they don’t work you, you can’t rent our products. The cashier was outraged because the woman was making a return. I frequent this location and have often seen black employees treat black customers disrespectfully, while being friendly towards other races. I have no idea why these black employees find pleasure in shaming their own race. This has to be stopped; a place of business shouldn’t be the platform for this kind of behavior.
The complaint has been investigated and resolved to the customer’s satisfaction.
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