Jewel-Osco

Asked Manager for assistance to find pizza dough. I showed him picture of item & very rude ignorant & unprofessional. I was shocked at attitude & even more taken back when I looked at nametag & seen he was a manager. Name on badge is Orlando. He said he's going to block instacart at register . Who says that? Especially a manager & what is Instacart? I've been shopping at Jewel all my life & im 53 years old. After tonight, I may have to switch my grocery chain. What has happened to customer service in your store?