Menu
CB Retail Stores Dollar General 496 25th Ave, Bellwood, IL, 60104, US
Dollar General company logo
Dollar General
reviews & complaints
Dollar General company logo

Dollar General

496 25th Ave, Bellwood, IL, 60104, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
D
7:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar General - Customer service

Customer Service
I went to The Dollar General located at 496 25th Ave in Bellwood Illinois today 7/29/2020 at 4:45pm. I stopped there after working a 16 hour day to pick up a few household items. I don't like to go there because the customer service is so bad and I wish I had not. I got my items and was standing in line. Once the cashier had finished ( brown skinned man in his late 20's early 30's with a beard) I stepped up and put my items on the counter. The cashier moved to the next register and began taking the customers behind me. I asked the gentleman what register was open and in a nasty tone he said "the one with the light on" I said but sir you just took a customer here, you never told me to step down. He continued to be argumentative with me and then told me to step down after I had placed my items on the counter. He didn't apologize nor did he try to assist me with moving my items over. I was in shock at the attitude he had. So I left the items on the counter and went to Target. I refuse to spend money in an establishment that has no respect for their customers. The people that keep the business open. I'm surprised that the music wasn't blasting today and personal conversations and profanity wasn't happening, which is usually what I have experienced the few times I have been there.

Read full review of Dollar General
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.