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CB Retail Stores Giant Food / Giant of Maryland 20944 Frederick Rd, Germantown, MD, 20876, US
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Giant Food / Giant of Maryland
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Giant Food / Giant of Maryland company logo

Giant Food / Giant of Maryland

20944 Frederick Rd, Germantown, MD, 20876, US
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1 complaint
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Website
www.giantfood.com
Phone number
+1 (301) 515-9282
Category
Retail Stores
Working hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
6:00 am - 11:00 pm

Giant Food / Giant of Maryland reviews and complaints 1

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7:21 pm EDT

Giant Food / Giant of Maryland - March-April 2020 re online purchases of toilet paper not possible

I have contacted Customer Service at GIANT [protected]) several times to ask that my online order for toilet paper be honored.

I had a delivery on 04-03-2020 where I had ordered toilet paper, but did not receive it. It had been removed "due to unavailability."

I have now again shopped online -- but I could not select toilet paper to purchase -- toilet paper is no longer an option to purchase online!

I hope you can help me to resolve this problem before I drive to the store located at Milestone Center in Germantown MD 20876 -- to pick it up my order, in my car, curbside on 04-19-2020 between 8am and 9am.

I am not hoarding. I am conserving. I am following the restrictions that have been established during the COVID-19 pandemic because I am a senior, and I am going to have to shop in person rather than online ... come April 15 ... in order to buy a store brand mega-roll (16-rolls) of 2-ply toilet paper. GIANT is selling the toilet paper stock to those who physically come into the store -- NOT helping at all those like me who are trying to shop online.

Respectfully submitted.

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