Northern Tool + Equipment

I witnessed a young man get fired today for what I thought was doing above and beyond for the customer service. Telling the cashier to honor an expired coupon, when it didn't work he used his discount. She didn't feel comfortable & told on him. Then he got fired. This traumatized me. It's weighing heavy on my soul. This Manager didn't see him go and help us see 4x8 trailers, help us with the hitch. Jump through hoops to help us get one assembled already which online doesn't mention we must do this. He tried to please our complaints. That Manager didn't have to do that. And in front of everyone. So unprofessional. Talking about it to other employees and customers. Even while he was helping us this Manager interrupt him twice about doing something else. Who does that? I will no longer shop at Northern Tool in Stockbridge, we spent over $500 to get a box of BS with parts not labeled. I feel what he did was wrong and was even asked to give the kid another chance. SMH
This was at Stockbridge location in Georgia