KFC

I ordered the 4 piece chicken with biscuit which should have been a breast, leg, wing, and thigh. I received 2 legs and 2 thighs which were dry. I even ordered an extra biscuits. The biscuits were so dry and hard that they crumbled into pieces. I've contacted the company already and no one has emailed me back. See the attached picture of the reference number showing that I've contacted you. I would like to be contacted via email from someone, because that meal was not worth the money I spent on it.