The Pep Boys reviews and complaints 1
View all 550 complaintsThe Pep Boys - sorry service
Took my tahoe in for a oil change, like i have done for a couple of years now. Got there early so i wouldn't have to wait so long, still waited 2 hours. Next day "time to change oil light" came on. I thought they just hadn't reset it, so i thought i can do that. Did that then "check oil " light came on. What ? Had my dad check my oil, guess what ! Kevin balfour the mechanic on duty hadn't put in any or not enough oil in my vehicle to even touch the oil stick. Omg i was so upset. I called pep boys, logan said bring it back down here let us check it out. I said are you crazy i will never again be back to let ya'll check anything on my car. Never again. . .
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