KFC reviews and complaints 1
View all 3451 complaintsKFC - Service
My name is Donna Reese and I'm filing a this complaint against the KFC located at 1630 Veterans Boulevard, Dublin, Ga. I went there to get a 12pc. Chicken tender Family Fill Up for $20.00. I saw that it was offered online but when I got there the shift manager that was on duty said that they don't do that, so I pulled it up and showed it to her and she still wouldn't honor what was online. So, I went ahead and ordered the $20.00 Fill Up and she ask if I wanted original or Crispy, I told her I wanted Crispy. I had already been sitting there for almost an hour when another employee ask me if I was waiting on a Family Fill Up with original chicken. I told her that I was waiting on Crispy chicken so not only was the shift manager rude but she put my order in wrong. Then she tried to offer me some old chicken. I ended waiting an hour and a half for my food . This happened yesterday [protected]) at 7:25pm. Something needs to be done at this restaurant.
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