Steak 'n Shake reviews and complaints 1
View all 1729 complaintsSteak 'n Shake - service
We have been giving this location chance after chance to improve for the last year and a half. Today was the last straw. After being seated for over 10 minutes I had to go to the register to ask if anyone was going to come help us at all. When the waitress came we let her know that this was a repeated issue and we were not happy. She took our full order and then went to the manager and told them to come finish our order because she wasn't coming back to our table. While the waitress was taking our order she said she knew it was an issue and the manager and owner knew and just didn't care. We walked out and will never return. This location use to be extremely busy and have already lost half its customers and I am guessing the service is why. The owners should be ashamed and u would not want my company name associated with this place at all.
Latest Steak 'n Shake Reviews
Whole meal mostly spaghetti with red sauce, charged for chili mac Incorrect order a refund mot refunded Muncie Indiana steak n shake Not having any shake’s.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!