Taco Mac Restaurant Group reviews and complaints 1
View all 6 complaintsTaco Mac Restaurant Group - Long waits and no manager available lack of customer service
This location is terrible. I ordered two burgers with no bacon which were supposed to be ready at 11:05 pm. the order wasn’t ready until 12:00 — AND the burgers had bacon on them. I let the worker know and 2 seconds later she brought the SAME burgers with the bacon removed ! we can not eat pork at alll ! So we had them remake the order — the worker brings out 1 single burger meanwhile the rest of the food is ice cold now. I explained that I would like the entire order remade and the worked stated “I figured” smh ! I then asked for a manager who never showed their face ! I asked 4 workers to let me talk to the manager but not one person made that happen I am highly disappointed
Desired outcome: full refund
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