Georgia Power reviews and complaints 1
View all 250 complaintsGeorgia Power - Electric service
Account # 23020-20026 Ronnie J Denmark
My electric bill was 1, 354.54 I was unable to pay. I went an got help from Energy Assistance. They paid my bill in full.$559.48 +$48.48 + $800.00.The setup date was 08/01/2019 an that guarantee service until 08/31/2019. But when I recieved my next bill it showed I had a balance of $1733.00.which was set up like it had been put on budget billing .I called Georgia power an told them that bill was paid in full. They said it was done that way because I asked to be on budget billing an I told them I did not call for that, an why would I the bill was paid in full. They would not give me back my money. I have been fighting that for two years an they still have me with an out standing balance. They owe me $1354.54 it was paid twice by myself an the Energy [censored].
Desired outcome: I would like my money back from them.I have all my proof
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