Menu
For Business Write a review File a complaint
CB Theme Parks Universal Studios 1000 Universal Studios Plz, Orlando, FL, 32819, US
Universal Studios company logo
Universal Studios
reviews & complaints
Universal Studios company logo

Universal Studios

1000 Universal Studios Plz, Orlando, FL, 32819, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
A
9:38 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Universal Studios - Disability

My husband is disabled and we called prior to our trip to find out what was needed etc for our trip. He went through the entire process obtained a letter from his MD and submitted it. We waited on the phone for days and never were able to get in touch with anyone. Upon arrival we went to customer service and they told my Husband he could RENT a wheelchair!...

Read full review of Universal Studios
ComplaintsBoard
F
4:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Universal Studios - Employee stole my camera

On July 11 at about 4pm while riding "The Mummy" with my family and friends, we left my wife's purse in the wheelchair. Half hour later, while waiting for another ride, we noticed that our digital camera was stolen. In our way out a storm was starting, so we had to abandon the park. It would be nice if the Park Administrators review the security camera...

Read full review of Universal Studios and 8 comments

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.