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CB Pet Stores Petco 6185 Jog Rd, Lake Worth, FL, 33467, US
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Petco
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Petco

6185 Jog Rd, Lake Worth, FL, 33467, US
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11:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Petco - Service and knowledge sucks

My daughter purchased 2 tetra fish last night around 5pm for her children 4 years old and 2 years old.
With the so called advise from the petco staff on jog road in lake worth, florida.

They followed instructions of the staff, when my 4 year old grandson woke this morning, ran to see his fish and both the fish were dead, less then 24 hours.

He's so upset when they went back to the same store, this morning the staff was rude and nasty. This is not how you run a company and the staff has little to no knowledge of the fish.

My grandson keeps asking why his fish is gone? He's so heartbroken of this.

Petco rating keeps falling and I'm sure they get messages and never correct the problems.

Desired outcome: New fish and tank

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