Joe's Crab Shack reviews and complaints 1
View all 91 complaintsJoe's Crab Shack - Service
Dined at joes crab shack 7903 irlo brobson hwy 407-787-0041on [protected]
We had mozzarella sticks ands 2 queen crab baskets. Our select club # 10023
Server name victoria table 503/1
When we ordered the appetizer, we received no appetizer plates and no napkins
Had to ask for silverware as we did not remove any. Still no napkins until we asked for them, had to ask for straws as we did not receive any for the water. Had to ask for more butter a we received only two of the small containers for two orders of crab.
Summary very poor service, never had to ask for napkins, silverware or straws before.
It appeared that we were some sort of a bother for the server.
Desired outcome: apology and server training,
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