Arby's reviews and complaints 1
View all 414 complaintsArby's - Lack of service. Never give me the cre4dit card back to me.
I went to the drive window, and I order some food. I live within walking distance of the store. I went home, and after 3 hours, I went to work and stopped at a gasoline station and found that I did not have my card with me. I did call the store because that was the last place that used my card. They answered and told me that the card was there. I said to them, I would pick it up. I had to go back and pick it up, and I was late for work of 35 minutes. This is the second time the manager has made a mistake with me. This can not happen again. Credit cards are supposed to be handled back before the food is given to the customer.
We have received your comment. Thank you!