Menu
CB Wholesale BJ's Wholesale Club 17250 NW 57th Ave, Hialeah, FL, 33015, US
BJ's Wholesale Club company logo
BJ's Wholesale Club
reviews & complaints
BJ's Wholesale Club company logo

BJ's Wholesale Club

17250 NW 57th Ave, Hialeah, FL, 33015, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
T
7:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

BJ's Wholesale Club - Very rude employee

On one of my visits to my local BJ Warehouse Club #174, 17250 NW 57 Ave Hialeah, Florida,Thursday, February 22 10:58am. I was treated very badly by a Floor Supervisor by the name Daniel. I went to purchase rubber mulch, when I entered the club I saw the Potting Soil was priced 8.99. I picked up two. When I got to the register it rung up 15.99 the cashier asked me to take a pic of the sign. I did. She then called Daniel over to over ride the

transaction. He told me that the item wasn't 8.99 I showed him the picture. He rudely stated that he could only over ride one for 8.99. I explained I have two because of the listed price I saw. He got indignant because he was on his personal phone during our discussion. I gave up and stated I would only take one. He took one out my cart and while on his personal call proceeded to override one of the bags. I asked what about taking the other off for 15.99. He continued with his call. I asked could you finish my transaction before continuing his conversation. He stated I am finished with your XXX transaction. I was shocked to be talked to that way. I asked his name he stated it was Daniel I asked could he write it down for me. He stated "It's Daniel like in the Bible I am sure you can remember that!" I didn't come to BJ to be treated like I wasn't spending my hard earned money and to be treated with such disrespect. Before I left the store I realized he hadn't taking the other soil from my receipt when I called him back he snatched the receipt realizing his mistake he took it to the customer service for a refund.

Desired outcome: I would like an apology for making my shopping experience more stressful and traumatic. I should not have to wonder if the listed price is correct or not. I should be respected as a BJ's customer by all staff.

Confidential Information Hidden: This section contains confidential information visible to verified BJ's Wholesale Club representatives only. If you are affiliated with BJ's Wholesale Club, please claim your business to access these details.

Read full review of BJ's Wholesale Club
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.